Careers

JOB TITTLE: SALES REPRESENTATIVE

LOCATION: RICHMOND BC AND AREA

OVERVIEW: To develop and maintain new business in a defined sales territory by generating leads, participating in Request For Proposals (RFPs), and creating growth through leveraging existing market share. To assist VP through participation in RFP analysis and preliminary preparation for regional opportunities.

Requires excellent organizational abilities, professional phone demeanour, strong computer skills and the ability to work with limited supervision.

Will require valid driver's license and vehicle.

JOB TASKS:

• Generate sales opportunities through cold calling and leveraging existing market presence to provide steady growth in defined territory.
• Prepare and present sales proposals directly to potential clients.
• Report weekly on sales activities and sales target performance.
• Obtain and track (using CRM tools as provided) information on all targeted opportunities by company and business segment, documenting decision making personnel, current contractual status and projected opportunity dates.
• Analyze data to assist in prioritizing targets to receive corporate introductions and sales follow-up on all private sector opportunities.
• Prepare, via utilization of pre-fabricated templates, corporate introduction packages and confirm delivery to appropriate parties.
• Assist in standardization of typical responses for RFPs both public and private, identifying recurring requests and documenting trends.
• Identify client requirements upon award of successful bids, and assist in development of work schedules, quality assurance tracking, key performance indicators and security requirements, utilizing existing templates.

IDEAL QUALIFICATIONS:

• Strong customer service skills
• Extremely professional
• Strong customer service skills, comfortable interacting with the general public
• Fluent in English, spoken and written
• Proficient in Microsoft Office Suite
• Able to work independently, demonstrated proficiency in business to business sales techniques

JOB TITTLE: ADMINISTRATIVE ASSISTANT/RECEPTION

LOCATION: RICHMOND BC AND AREA

OVERVIEW: Present a professional front line experience for client interaction and effectively manage daily administrative tasks.

JOB TASKS:

• Help handle Reception (answer incoming calls, transfer to relevant staff member).
• Help perform reception duties (meet and greet) in a courteous and professional manner
• Word process various documents and electronic information
• Assist accounts department with regular mailings and filings
• Handle Purolator services
• Pick up and open and distribute mail delivery
• Assist HR department with any pertinent admin
• Organize and update relevant data using in house database applications
• File data and perform other routine clerical tasks as assigned / as required
• Order, distribute and maintain relevant office / kitchen supplies
• Help book all travel and accommodation
• Operate a variety of standard office machines
• Responsible for Upkeep of office cleanliness including Reception, Kitchen (main and upstairs), and Boardroom - to report cleanings needed to appropriate cleaner
• Responsible for Supplies & creating Purchase Orders (tracking Internal Purchase orders and external Purchase orders on MC & WebEx & Simply Accounting).
• To ensure basic supplies are ordered on time for the warehouse.

IDEAL QUALIFICATIONS:

• Extremely professional
• Strong customer service skills, comfortable interacting with the general public
• Fluent in English and Punjabi
• Proficient in Microsoft Office Suite
• 2+ years' experience in Customer Service
• 2+ years' experience in similar role
• Effective planning, organizing and time management skills
• Demonstrated oral and written communication skills
• Excellent judgement and decision making skills to be applied to a variety of diverse situations

JOB TITTLE: OPERATIONS / OFFICE COORDINATOR

LOCATION: RICHMOND BC AND AREA

OVERVIEW: To professionally and effectively monitor, control and report the operational service activities throughout the company's client portfolio as well as ensure client satisfaction within Western Canada Region for all accounts. Also, to act as Office Manager and oversee efficiency in all departments. Ability to speak PUNJABI/HINDI an asset.

JOB TASKS:

• Coordinate projects throughout the year
• Data enter and create reports for C.O.O and C.E.O weekly
• Monitor schedules for contracted project work and coordinate same with Supervisors, work teams, individual crews, and clients.
• Manage, collect, correlate, and input of all related data with respect to monthly portfolio inspections.
• Data entry for quality control reports to be sent monthly
• First responder for all companywide service complaints. Receive, acknowledge, manage, dispatch, monitor, and follow up (supervisors & client).
• Generate weekly management reports to include – service complaints, inspections, project work, lighting requirements and client satisfaction.
• Proactive client satisfaction calls ups via phone / e-mail and resolution of any concerns.
• Responsible for receiving weekly summary reports from Account Managers.
• Monitor and coordinate all routine task duties to assure contract fulfillment.
• Monitor and track all company KPI requirements and produce accurate reports for same.
• Pro-active retraction of service complaints via direct negotiation with clients.
• Manage quarterly client satisfaction surveys.
• Scheduling of all account project work
• Receive process and dispatch chargeable / non chargeable work orders.
• Prioritizing work order time sensitivity / urgency and requesting extensions if required.
• Liaise with clients directly and or client call centers with respect to work order scheduling and completion of same.
• Tracking work orders through in house software system and generating weekly reports.
• Weekly compilation & filing of work orders
• Book extra services / scheduling Invoice verification for sub chargeable's (monthly).
• Day porter tracking.

IDEAL QUALIFICATIONS:

• Extremely professional
• Strong customer service skills, comfortable interacting with the general public
• Fluent in English and Punjabi
• Proficient in Microsoft Office Suite
• 3+ years' experience in Customer Service
• 3+ years' experience in similar role
• Effective planning, organizing and time management skills
• Demonstrated oral and written communication skills
• Excellent judgement and decision making skills to be applied to a variety of diverse situations

JOB TITTLE: SUPERVISOR

LOCATION: VANCOUVER BC AND AREA

OVERVIEW: A supervisor is assigned to a specific region within a portfolio and directly reports to the portfolio director. A supervisor is required to manage all staff under them, including recruitment, training, scheduling, equipment tracking, and quality assurance.

JOB TASKS:

• Hire, train, motivate, evaluate and discipline cleaning staff and sub-contractors
• Develop and maintain client relationships
• Quality assurance tasks
• Tracking of company equipment
• Promptly rectify any service complaints via response, resolve and report
• Engage in on-going personal training
• Participate in weekly conference call sessions
• Ensure all company protocols are being adhered to i.e. - WCB, WHMIS, Uniform, CPIC clearance etc
• Make sure all employees have PPE equipment available at relevant work sites.
• Regularly update store profiles.
• Exercise cost control of supplies and equipment
• Creation of cleaning schedules
• Adhere to all floor finish schedules via daily/weekly/monthly check lists
• Maintain all equipment according to the Alpine equipment maintenance manuals
• Adhere to various additional cleaning schedules, including special areas / specific time cleaning etc

IDEAL QUALIFICATIONS:

• Excellent leadership abilities
• 2 + years of management experience
• Strong customer service skills
• Effective planning, organizing and time management skills
• Demonstrated oral and written communication skills
• Excellent judgement and decision making skills to be applied to a variety of diverse situations
• Entrepreneurial spirit and hunger for success

• Extremely professional
• Proven ability to manage large numbers of people at the same time

JOB TITTLE: ACCOUNT MANAGER

LOCATION: ALL LOCATIONS

OVERVIEW: This role requires individuals with a "go getter" attitude. They must be able to take the account they are assigned to and manage every aspect of it – including the management of all staff working at that facility, managing the budget - all while maintaining an incredible relationship with the clients. This position requires hands on management and requires you to work through the onsite office. You will be the main point of contact for the account for all head office support staff.

JOB TASKS:

• Quality assurance daily
• Develop and maintain client relationships
• Hire, train, motivate, evaluate and discipline cleaning staff
• Creation of weekly/monthly schedules
• Inventory ordering, control and cost analysis
• Budgetary control
• Ensure all company protocols are being adhered to i.e. - WCB, WHMIS, Uniform, CPIC clearance etc

IDEAL QUALIFICATIONS:

• Passion for consultative sales & business development
• Excellent leadership abilities
• 3 + years of management experience
• Strong customer service skills
• Effective planning, organizing and time management skills
• Demonstrated oral and written communication skills
• Excellent judgement and decision making skills to be applied to a variety of diverse situations
• Entrepreneurial spirit and hunger for success

• Extremely professional
• Proven ability to manage large numbers of people at the same time

JOB TITTLE: MAINTENANCE PERSONNEL

LOCATION: VANCOUVER BC AND AREA

OVERVIEW: Looking for Qualified Janitors and Subcontractors.

IDEAL QUALIFICATIONS:

• Must be able to communicate in English
• Demonstrate positive attitude
• Reliable and punctual at all times
• Must have a clean and neat appearance
• Must be organized
• Must be Service Oriented
• Must be authorized to work within Canada without restrictions
• Must be able to perform lifting of medium to heavy objects

• Experience required
• Must be willing to undergo a criminal record check

Click here - [PDF 97KB] to download our application form, which can scanned and e-mailed along with your resume and cover letter.

JOB TITTLE: MAINTENANCE PERSONNEL

LOCATION: ALBERTA

OVERVIEW: Looking for Qualified Janitors and Subcontractors.

IDEAL QUALIFICATIONS:

• Must be able to communicate in English
• Demonstrate positive attitude
• Reliable and punctual at all times
• Must have a clean and neat appearance
• Must be organized
• Must be Service Oriented
• Must be authorized to work within Canada without restrictions
• Must be able to perform lifting of medium to heavy objects

• Experience required
• Must be willing to undergo a criminal record check

Click here - [PDF 97KB] to download our application form, which can scanned and e-mailed along with your resume and cover letter.